2025-01-12 Hiring

How to Choose a Tree Service in Athens, GA (10 Questions to Ask)

Hiring the wrong tree service can be catastrophic — uninsured workers, damaged property, or worse. Here are the 10 questions every Athens homeowner should ask before signing anything.

1. Are you licensed and insured? Can I see proof?

This is non-negotiable. Ask for the actual certificate of insurance (general liability AND workers' comp), with current dates. A reputable company emails it within minutes.

2. Do you have an ISA Certified Arborist on staff?

The International Society of Arboriculture certifies arborists through a rigorous exam and continuing education. ISA Certified Arborists know how to prune properly, diagnose problems, and assess risk.

3. Will I get a written estimate?

Always. Verbal quotes lead to disputes. The estimate should specify exactly what's included: which trees, what work, cleanup details, stump grinding (or not), and total price.

4. Who actually does the work — employees or subcontractors?

Companies that subcontract often have insurance gaps. Direct employees are safer for you.

5. What safety equipment do you use?

Modern PPE, ANSI Z133 standards, well-maintained chainsaws and chippers, proper rigging gear. If they show up looking sketchy, send them home.

6. Can I see local references?

A real Athens company should have many local references they can share. Out-of-area storm chasers usually can't.

7. Do you 'top' trees?

Tree topping is malpractice. If a company offers topping, walk away.

8. Will you clean up everything?

Clarify what 'cleanup' means: chipping brush, hauling logs, raking debris, repairing lawn ruts. Get it in writing.

9. What's your payment schedule?

Reputable Athens tree services don't require large deposits. Payment is typically due upon completion or with small jobs paid in full at the end.

10. What's your warranty?

Quality companies stand behind their work. Stump grinding should be guaranteed to specified depth. Pruning work should leave proper cuts. If issues arise, they should make it right.